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MSN Denial of Technical Difficulties

Pay close attention to the return e-mail address below...

-----Original Message-----
From: MSN Technical Support [mailto:msntechsupport@aol.com]
Sent: Wednesday, February 14, 2001 11:59 AM
Subject: Re: MSN Technical Problems

Dear Support Provider,

We have no knowledge of a problem with the MSN service at this time. Frankly weÕre surprised at your assertion that customers might be having difficulty. They might want to try reinstalling their entire operating system and all of their programs. If that doesnÕt work, they might try buying a new computer. If that still doesnÕt help, it is most likely a user error. If you have further questions, please contact us at the temporary e-mail address indicated below.

Sincerely,
MSN Technical Support Staff
MSNTechnicalSupport@aol.com

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