Problem Summary. Neat Works is the software used with the Neat Receipts line of scanners by Neat Company. Once the Neat Works software has been used over a period of time, and numerous receipts and documents have been added to the database, the program may be very slow in starting.
Problem Solution. Follow these steps to resolve the problem:
- Create an empty document storage folder by going to File > New > Of Item Type > Document.
- Do not use this folder. Just leave it empty.
- Prior to exiting the Neat Works program, click on the empty folder to view it. Then exit the program.
When you restart the program, it will begin by looking at an empty folder rather than a very full folder. This allows it to take very little time to startup. Remember to click on the empty folder to view it every time before leaving the program.