Summary

An artificial intelligence system known as AI Granny is being deployed to intercept calls from scammers and waste their time with the goal of keeping them busy so they can’t conduct fraud on real people. This document provides some news and information about AI Granny.

News

CBS (26 Nov 2024)

“New AI grandma tool helps fend off phone scams” — British phone company Virgin Media O2 has developed an AI-generated grandmother to talk to scammers all day and waste their time so you don’t have to. CBS News Confirmed executive producer Melissa Mahtani has more on the “grandma” and how you can protect yourself from phone scams. [Source]

AP (22 Nov 2024)

“This ‘AI granny’ is taking on telephone scammers” — ‘AI granny’ Daisy is the latest weapon in the fight against phone scammers. Developed by British telecom company Virgin Media O2, the lifelike AI chatbot keeps fraudsters busy with endless chatter, protecting real people from falling victim. [Source]

O2 (14 Nov 2024)

“AI Scambaiters: O2 creates AI Granny to waste scammers’ time” — O2 has created human-like Daisy, an AI ‘Granny’ to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long as possible. With Daisy revealing how you’re not always speaking to the person you think you are, O2 is urging customers to remain vigilant, leave ‘scambaiting’ to the AI experts and report suspected fraudulent calls and texts for free to 7726. [Source]