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HP OfficeJet Pro 8600 Premium – Setup Errors Magenta Cyan Yellow Cartridge Not Found or Incorrectly Installed


HP Officejet Pro 8600 Premium e-All-in-One Wireless Color Printer with Scanner, Copier & FaxSummary. The HP OfficeJet Pro 8600 Premium is the model that replaces the HP OfficeJet Pro 8500 Premium. Although these units are similar in appearance, design, and function, the OfficeJet 8600 series represents a significant improvement in quality, speed, and ease of use. Of all the 8600 series printers available, the Premium configuration represents the best value. [BUY]

“I’ve been using the HP OfficeJet series of printers for the past ten years and find they are fast, economical, reliable, and exceptionally versatile. The OfficeJet 8600 Pro series offers significant advances in economical printing, energy efficiency, speed, and print quality.  I’d highly recommend it. The HP OfficeJet Pro 8600 Premium offers the greatest value since it comes with additional ink cartridges and a secondary paper tray. Another advantage is having a flat-bed legal size scanning area for oversized documents.” ~ Greg Johnson 

Initial Setup Problems. When setting up the HP OfficeJet Pro 8600 for the first time, you may encounter an error during setup indicating that one of the ink cartridges isn’t installed or isn’t installed properly. There may actually not be any specific error message other than the non-stop looping of the animated video introduction on the display that never advances beyond showing you how the put the ink cartridges in.

Upon removing the identified cartridge and reinstalling it again multiple times over again, you’ll begin to get frustrated because this never solves the problem despite the error message suggesting it will. Then you will likely install a new ink cartridge, only to be told by the printer that the original “setup” cartridge must be installed the first time during setup. At which point you’ll install the original setup cartridge again, and get the same error again.

It may be necessary to remove the ink cartridge carrying mechanism and reinsert it again. This is the device that holds all four ink cartridges. You’ll find a white handle or latch on the right side. When this is moved up, the ink cartridge carrying mechanism can be removed and then reinserted again. Hopefully the problems identified above were simply due to incomplete or incorrect contact between the ink cartridge carrying mechanism contacts and the printer.

By Greg Johnson

Greg Johnson is a freelance writer and tech consultant in Iowa City. He is also the founder and Director of the ResourcesForLife.com website. Learn more at AboutGregJohnson.com