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ServicesBelow you'll find a complete directory of our support and service offerings. You'll find that we offer a broad range of services including sales and support at reasonable rates. Because we provide personalized support, we feel that computing problems can be resolved and prevented more effectively. |
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Directory of Services
Welcome to the PC DOC Service Listing. Here is the directory of services which are described in detail below:
Full Service
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| Whatever your needs are, at PC DOC, we can make all the pieces fit together. We're able to integrate a variety of technologies in practical ways that can serve your business and make your life easier. We provide computer support for all phases and levels of computing: |
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 | Consulting -- What software and hardware do I need? |
| Purchasing -- Where can I get the best computer hardware and software at the best price? |
| Installation -- How do I assemble my new computer or upgrade my current computer? |
| Training -- How does this thing work? |
| Support -- I need help with special projects (document publishing, Internet access, Internet site development, FAX broadcasting, database development, mail merge, security, contingency planning, disaster planning, international marketing, global business strategies, establishing trans-continental economic development systems, etc.) |
| Service -- Help! My computer is broken! |
On-Site Support
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Our on-site support means that you don't have to take your computer apart and load it in the car to have it serviced. Here are some of the other advantages of on-site support with PC DOC:
| Avoid the hassle and risk of disconnecting your computer components and delivering them to a repair center. |
| Learn about how your computer works, how to fix it and how to upgrade your system. Most of our clients can provide their own software and hardware support after the first year with minimal support from us. |
| Have questions about software? We can show you how to make the most of the programs you have. |
| We can implement preventative hardware and software measures to avoid future problems. |
| Often computer problems can be related to environmental conditions (power problems, electrical grounding, poor phone line conditions, lack of adequate surge protection, temperature, moisture, smoke, dust). An on-site technician can evaluate these factors. |
Find out why hundreds of satisfied clients choose PC DOC for on-site computer support.
On-line Shopping
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We've recently added the convenience and value of on-line shopping. Our on-line store guarantees the best prices in town. We'll even check our prices against the top "mail order" suppliers to make sure you get the best value. |
| We also support brands that are "not available in stores" such as Gateway, Dell, and Micron. We can help you configure and assemble the system and peripherals of your choice. As independent consultants, we're not trying to "sell you something." In fact, we often provide solutions that don't require new purchases. Many of our clients find they already have the hardware and software they need, and a simple tune-up is all that is required. Our primary concern is that you have the hardware, software, training, and support you need to meet your goals. |
Honest Advice
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We have over 20 years experience tracking down products and services. Even if we can't help you, we'll find out who can. We offer unbiased advice to our clients and frequently make recommendations that result in less income for us and savings for you. In the long-run, we'd rather gain and keep a client than make a quick buck.
Competitive Rates
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Our rates are some of the best in the industry. You can have a support technician on-site for less money than most companies charge for just telephone support.
With our "Cash Back" investment program, you'll receive the equivalent of cash back on every invoice as an investment in your company -- up to 80% of your invoice balance (does not apply to trip fee). It doesn't cost a lot to get the best computer support available.
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For complete details about our rates and calculate your "Cash-Back" Rate, click here now! |
* Note *
An on-site fee of $30 will be charged for each on-site service call.
Internet Site Development
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We've been developing and managing Internet sites for years. Contact us for a list of sites that we've developed.
Global Support
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Using the telephone, FAX and electronic mail we're able to provide computer support to hundreds of countries around the world.
Hardware & Software Support
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We diagnose and repair both hardware and software problems. Because we support both hardware and software, we won't tell you "that's not our department." Whatever the problem is, we are determined to identify and fix it. With PC DOC, one call does it all.
Same Day Response
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Because we limit our list of clients and maintain open scheduling, we can usually respond to emergency calls within the same day at no additional cost to you.
Networking
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Some of our clients have Novell networks with over 100 computers attached. Others have Mac and IBM compatible computers on the same network. We also work with Windows NT. Regardless of your needs, we can install, manage and support your network.
Backup Services
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We will come on location and backup your PC or Network for off-site secure storage. We can also work with you to develop a regular backup procedure.
Disaster Planning
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The specialty of disaster planning involves planning for the effective prevention, management, and recovery from disasters such as hard drive crashes, viruses, hackers, theft, fire, flood, international data terrorism, etc. We can help you establish guidelines, strategies, and contingency plans to effectively meet the challenges of today's volatile global environment.
How Do We Do It?
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With over 15 years in the computer business we've learned how to operate with a high degree of efficiency, and we pass the savings on to you:
| Our mobile office costs far less than expensive downtown store-front locations. |
| Because you buy direct, we have no inventory. |
| We're a debt-free company without the overhead of high interest payments. |
| Every year we read hundreds of magazines and catalogs to keep on top of the constant changes in computer technology. |
| PC DOC has grown over the past 15 years without any formal marketing because of our loyal and satisfied customers and word of mouth advertising. |
We hope you will become our next satisfied customer.
PC DOC Home | Mission
| Services | Rates
| Computer Store
| Links
Resources for Life Home
| Quick Linksİ
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