Technology > Apple Summary. In November 2009, SquareTrade.com released a report about laptop computer failures and ranked the findings by notebook computer manufacturer name. [PDF] Report Findings. According to the study, Apple notebook computers are of poorer quality and reliability than Asus, Toshiba, and Sony; at least by two percent (see chart). Report Unreliable. Take… Continue reading Laptop Reliability Study is Unreliable