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Zoom.us Conferencing Software Download for Windows, Apple MacOS, iPhone, iPad, Linux, and Android

Summary If you’ve been searching on the Zoom.us website for their software downloads, you will likely have a hard time finding them. Below is a screenshot of their home page and nowhere will you find a link or button that says Download. After not finding the software on the Zoom website, your next step would… Continue reading Zoom.us Conferencing Software Download for Windows, Apple MacOS, iPhone, iPad, Linux, and Android

How to share or send photos on an Android smartphone.

This page offers instructions for sharing or sending photos on an Android smartphone using email or text message. Because each Android device is different, your screen will probably not look like the examples below. So, follow the general instructions. STEP 1 – Open Photos App Your smartphone should have a photos app that allows you… Continue reading How to share or send photos on an Android smartphone.

LinkedIn won’t let me login or reactivate my account after hibernation [SOLVED]

Problem Summary If you hibernate your LinkedIn account, toward the end of the process you’ll be reassured that you can simply login to reactivate it. However, you will likely have trouble logging back in to reactivate your account. When you attempt to login, you’ll go through the steps shown below. Follow the additional instructions offered… Continue reading LinkedIn won’t let me login or reactivate my account after hibernation [SOLVED]

How malicious ads on websites can harm your computer or device

As a tech support person, I frequently get calls from people who have an unexpected suspicious message showing up in their web browser. The message might state that their computer is infected or needs an update. Sometimes a phone number is displayed and the person is urged to call the number immediately. The video below… Continue reading How malicious ads on websites can harm your computer or device

How to Securely Erase Your Old Computer’s Hard Drive Before Selling or Donating It

As I’m helping people purchase and setup new computers, part of that process involves deciding what to do with the old computer. If the computer will be sold, given to someone else, or donated to Goodwill, it’s a good idea to securely wipe the computer beforehand. METHOD #1 – ERASE DRIVE To erase the entire… Continue reading How to Securely Erase Your Old Computer’s Hard Drive Before Selling or Donating It

Password Management: Seven Different Methods and Why You Need One

Overview There are many methods to organize and maintain your list of passwords to websites and accounts. Each of these methods will have advantages and disadvantages. This document reviews what you need to keep track of and offers a few ways to do so. This document is being posted on 2 Mar 2020 and will… Continue reading Password Management: Seven Different Methods and Why You Need One

How to set the default search engine for Google Chrome

The default search engine for Google Chrome is Google. However, it may get changed if you install new software on your computer, or if some other task changes it. The instructions here show you how to change your default search engine back to Google. STEP 1 – Chrome Settings Click on the three dots in… Continue reading How to set the default search engine for Google Chrome

How to update Google Chrome

It’s important to keep all of your computer software updated to ensure best performance and maximum security. Below are the steps for updating Google Chrome. The visuals here are from an Apple MacOS computer. If you have Windows you’ll see something slightly different. STEP 1 – Menu Alert When an update is available for Google… Continue reading How to update Google Chrome

How to take screenshots on different devices (Windows, iPhone, Android, MacOS)

It’s important to know how to take a photo or “screenshot” on your computer, phone, or tablet. Here are a few examples of why you would want to take a screenshot: This can be helpful for anytime you need a record of what’s on the screen. Perhaps you need a copy of a purchase receipt.… Continue reading How to take screenshots on different devices (Windows, iPhone, Android, MacOS)

What Apple MacBook laptop computer should I buy?

If you’re interested in replacing an existing Apple computer or getting started for the first time, you may feel there are so many choices and configurations that it’s hard to decide what to get. This page should help. MacBook Laptop or iMac Desktop? The first decision to make is whether you want a MacBook (laptop)… Continue reading What Apple MacBook laptop computer should I buy?

iPhone Windows Photo and Video Copy Error: “A device attached to the system is not functioning.”

To get photos from your iPhone onto your Windows computer, you will want to connect with a suitable USB cable. This will result in the iPhone showing up as if it were an attached camera or camera memory card. Follow these steps to copy photos and videos to your Windows computer. Unlock your iPhone. Go… Continue reading iPhone Windows Photo and Video Copy Error: “A device attached to the system is not functioning.”