We all rely on reviews of products, services, and businesses on Facebook, and with Google search results, or when purchasing products on Amazon. Services like Yelp promise to provide helpful insights from customers. An abundance of positive reviews can almost guarantee trust and help produce new customers. Unusually High Numbers of 5-Star Ratings Occasionally while… Continue reading Here’s why reviews of products, services, and businesses are not reliable.
There’s an unfortunate ongoing problem in our mostly unregulated free marketplace whereby a vendor promises something to a customer, but in the sales contract there’s a disclaimer stating that the company can change the agreement at any time without notice to the customer. In other words, the customer is agreeing to a binding agreement that… Continue reading Buyer Beware: Purchase Contracts Changing Without Notice – Kia Motors Canada