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How to unsubscribe from the Los Angeles Times and Cancel the Digital Access Subscription [SOLVED]

UPDATE: 23 Oct 2020 After more than a year, the Los Angeles Times has finally corrected this issue. As of 23 Oct 2020, one of our site visitors reports: They appear to have listened to the feedback – You can cancel via the Account Management page now: https://myaccount2.latimes.com/SecurePage/StopSubscription.aspx  Below is the original post from 19… Continue reading How to unsubscribe from the Los Angeles Times and Cancel the Digital Access Subscription [SOLVED]

Buyer Beware: Purchase Contracts Changing Without Notice – Kia Motors Canada

There’s an unfortunate ongoing problem in our mostly unregulated free marketplace whereby a vendor promises something to a customer, but in the sales contract there’s a disclaimer stating that the company can change the agreement at any time without notice to the customer. In other words, the customer is agreeing to a binding agreement that… Continue reading Buyer Beware: Purchase Contracts Changing Without Notice – Kia Motors Canada

Celebrating 13 Years of Consumer Advocacy

In the summer of 2003, I launched the Consumer Defense Resource Group, with a mission of public interest consumer advocacy. It was in response to what I felt was a misleading advertising campaign by Apple. On 28 April 2003, Apple launched their iTunes Music Store with a global advertising campaign promising downloadable songs for 99… Continue reading Celebrating 13 Years of Consumer Advocacy

Soft Drink Companies Join Alcohol and Tobacco Industry

Manufacturers of tobacco and alcohol products have been blamed by society (and courts) for profiting form products that harm our health and cause injury. As a result, they’ve paid millions in reparations, and been significantly regulated with regard to where their products can be advertised, where they can be sold, and who can consume them. This… Continue reading Soft Drink Companies Join Alcohol and Tobacco Industry

The Correlation Between Nutrition Label Readability and Nutritiousness of Food Products

We’re all familiar with the tricks that some food manufacturers play in attempting to deceive consumers. For example, with products that are high in calories, the nutrition label will list “calories per serving” with unrealistically small portion sizes being considered a serving. Only recently have we begun to see labels stating, “calories per bottle” or… Continue reading The Correlation Between Nutrition Label Readability and Nutritiousness of Food Products

Guidelines for Reporting an Attorney for Ethical Violations

Consumer Defense Introduction. The financial cost, time commitment, academic demands, and perseverance required to become an attorney present a series of hurdles that function as a refining qualifier for those who ultimately serve society as lawyers. As a result, only those who are intelligent, committed, and of strong character become lawyers and succeed. It’s likely… Continue reading Guidelines for Reporting an Attorney for Ethical Violations

Horrible Experience with an Immigration Attorney

Consumer Defense Below is an anonymous story that offers an example of what can happen if an unqualified lawyer is used for immigration services. This story emphasizes the importance of finding a quality lawyer early on. Prior to choosing an immigration attorney, read the document Guidelines for Finding a Qualified Immigration Attorney for Obtaining an… Continue reading Horrible Experience with an Immigration Attorney

Federal Trade Commission (FTC) Takes Action Against Fake News Websites as False Advertising

Activism > Consumer Defense Resource Group Update. Seven months after we first reported about the use of fake news websites as advertising (21 September 2010), the Federal Trade Commission began taking action against those using this deceptive practice. Our original report is below. Here are stories about the FTC actions: 19 April 2011 – FTC Seeks… Continue reading Federal Trade Commission (FTC) Takes Action Against Fake News Websites as False Advertising

Apple and Ethics

Introduction. Among the hundreds of companies producing and selling consumer electronics, Apple is frequently criticized for partnering with factories in China that are engaged in unethical and inhumane labor practices. [More…] * * * 21 April 2022 The article previously posted here has been upgraded to a page on this site. Click here to view the article now.… Continue reading Apple and Ethics

Maxine – The Economy is So Bad

Consumer Defense | Finance “The economy is so bad, you need a good dose of Maxine!”~ Greg Johnson We had re-posted on our website an email that has circulated the globe many times over and found its way into the email inboxes of millions. The email contained a dozen Maxine cartoons and quotes about the economy.… Continue reading Maxine – The Economy is So Bad

Apple iPhone 4 Repair Defective Replacement Poor Signal Reception Service Problem

Effective Living > Technology > Apple > iPhone Summary. Below is a report from Gregory Johnson about reception problems he had with a phone Apple sent as a replacement for his defective iPhone 4. Broken Home Button. Early in February of 2011, I began to notice that the home button on my iPhone 4 wasn’t working properly. Sometimes… Continue reading Apple iPhone 4 Repair Defective Replacement Poor Signal Reception Service Problem

AT&T 3G MicroCell™ Rebate Failure to Delivery Customer Refund

Activism > Consumer Defense | Technology Summary. This document is part of a series on poor customer service. The following story about AT&T wireless is offered by technology specialist and consumer defense advocate Gregory Johnson. “Several years ago, I encouraged a family member to switch to AT&T Wireless because, according to AT&T advertising materials (then and… Continue reading AT&T 3G MicroCell™ Rebate Failure to Delivery Customer Refund