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Lessons from Theranos and Elizabeth Holmes

The story of Theranos and Elizabeth Holmes offers many teachable moments. Consumers were convinced that Theranos offered a simpler way to get blood testing. Distributors like Walgreens partnered with Theranos believing that the company was offering a viable solution. Investors bought into the Theranos promise and put millions into the company. News media was quick… Continue reading Lessons from Theranos and Elizabeth Holmes

Buyer Beware: Purchase Contracts Changing Without Notice – Kia Motors Canada

There’s an unfortunate ongoing problem in our mostly unregulated free marketplace whereby a vendor promises something to a customer, but in the sales contract there’s a disclaimer stating that the company can change the agreement at any time without notice to the customer. In other words, the customer is agreeing to a binding agreement that… Continue reading Buyer Beware: Purchase Contracts Changing Without Notice – Kia Motors Canada

REVIEW: La-Z-Boy Pinnacle Recliner Rocker from Slumberland

Introduction La-Z-Boy is well known for their Made in America recliners and other furniture. This is a brief review of our experience so far with the Pinnacle Recliner Rocker that we purchased from Slumberland. This review will be updated as there are new developments. In summary, we were pleased with the overall selection at Slumberland… Continue reading REVIEW: La-Z-Boy Pinnacle Recliner Rocker from Slumberland

Smilebox – Product Review and Consumer Complaints

UPDATE: 10 Mar 2021 The document below was originally posted on 25 Oct 2009. As of March 2021, the information is over 10 years old. It remains here for archival purposes to document some of the work we have done over many decades in identifying and addressing consumer issues. We are not currently providing consumer… Continue reading Smilebox – Product Review and Consumer Complaints

Wrapsacks Reusable Gift Wrapping Bags Save Time and the Planet

Activism > Environment Summary. Wrapsacks.com offers reusable gift bags that save time and the planet. Earth Impact. The Wrapsacks website explains the benefit of their products. Wrapsacks are a reusable alternative to disposable paper gift wrap. This paper-based industry generates sales of $5.1 billion per year and an equivalent amount of waste. Although recycled paper… Continue reading Wrapsacks Reusable Gift Wrapping Bags Save Time and the Planet